Job Description

Job Overview

Responsibilities  

• Greet guests promptly and provide friendly, professional service.
• Take food and beverage orders accurately and enter them into the POS system.
• Answer questions about menu items, daily specials, and ingredients.
• Serve food and drinks in a timely manner.
• Check on guests throughout their meal to ensure satisfaction and address any concerns.
• Refill beverages, provide additional items, and accommodate special requests.
• Process guest payments accurately and handle cash, credit card, and gift card transactions.
• Maintain cleanliness and organization of tables, dining areas, and service stations.
• Set up and reset tables according to restaurant standards.
• Assist with side work, including stocking supplies, rolling silverware, and cleaning duties.
• Follow all food safety, sanitation, and health department guidelines.
• Work closely with kitchen staff and other team members to ensure efficient service.
• Help create a welcoming dining experience that encourages repeat business.
• Attend team meetings and training sessions as required.
• Support restaurant operations by assisting in other areas when needed.

Skills  

• Excellent customer service and communication skills
• Friendly, positive, and professional attitude
• Ability to multitask in a fast-paced environment
• Strong attention to detail and accuracy
• Basic math and cash-handling skills
• Dependability and punctuality
• Ability to work as part of a team
• Ability to stand and walk for extended periods
• Problem-solving and conflict-resolution skills

Benefits  

• Competitive pay plus tips
• Employee meal discounts/ free meal while working
• Opportunities for growth and advancement
• One week of paid vacation after completing one year of employment

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